Why does Locksy have an all-sales-final policy?

Locksy is a local-first browser extension with zero cloud tracking. To protect against unauthorized distribution, digital keys are non-returnable. A generous Free Core tier is available to test before purchasing.

How do I cancel my subscription so I'm not charged again?

Locksy Pro is NOT a subscription. It is a one-time purchase with lifetime access. There are no monthly or annual renewals to cancel.

What if I was charged twice by accident?

Accidental duplicate charges from checkout timeouts are gladly investigated and refunded upon contacting support@locksy.dev with your receipt.

Non-Refundable Digital Products

Refund & Cancellation Policy

Clear, honest, and transparent terms. Please review our policy before purchasing a Locksy Pro lifetime license.

Merchant: Locksy Security•Payment Processor: Polar.sh & Stripe•Policy Status: All Sales Final

Digital Goods

All Sales Are Final

Because Locksy Pro delivers instant digital license activation, all purchases are non-refundable once completed.

100% Free Core

Try Free Before Upgrading

Locksy offers a robust, free-forever Core version so you can thoroughly test the extension before buying Pro.

Zero Renewals

No Recurring Subscriptions

Locksy Pro is a one-time lifetime payment. There are no automatic renewals, monthly bills, or recurring fees to cancel.

Full Protection

Billing Error Protection

Accidental double-charges or duplicate payments caused by gateway timeouts are promptly reviewed and reversed.

Risk-Free Testing

Try Locksy 100% Free Before Buying

We offer a generous Free Core version with zero time limits. Test all essential tab protection features and confirm full compatibility on your computer prior to purchasing Pro.

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Policy Terms

Detailed Terms & Conditions

In accordance with standard consumer protection regulations and digital merchant guidelines.

1Digital Goods & All Sales Final

Locksy Pro is an intangible, digital software product delivered immediately upon payment completion via Polar.sh and Stripe. Once a license key has been generated and dispatched, the digital good is deemed fully delivered and consumed.

Consequently, all sales are final and non-refundable. We do not provide refunds, exchanges, or returns for change of mind, perceived lack of features, or failure to review product documentation prior to checkout.

2Subscription Cancellation Policy

Locksy Pro is sold strictly on a one-time lifetime purchase model.

No recurring billing: There are no monthly or yearly subscriptions associated with your license.
No cancellation required: Because no recurring payments exist, you do not need to cancel or modify any payment mandate after checkout.
No hidden fees: Your single payment provides ongoing lifetime access with no renewal fees.

3Evaluation Period & Browser Compatibility

To ensure customers can verify complete compatibility with their personal workstation and preferred browser (Chrome, Edge, Firefox, Brave, Opera, Vivaldi), Locksy provides an unmetered, fully functional Free Core edition.

By purchasing Locksy Pro, you acknowledge that you had the opportunity to evaluate Locksy Free beforehand and confirmed that it operates satisfactorily on your device.

4Duplicate Payments & Billing Discrepancies

The only exceptions to our all-sales-final policy are genuine billing discrepancies, such as:

Accidental duplicate transactions resulting from a network timeout during checkout.
A payment gateway charge occurring without a license key being issued.

If you notice a duplicate charge, please contact support@locksy.dev within 14 days with your checkout receipt. Upon verification, any erroneous duplicate payment will be refunded directly to your original payment method.

5Dedicated Technical Support

While purchases are non-refundable, our technical support is committed to ensuring you enjoy Locksy Pro. If you experience unexpected bugs or difficulty activating your license, our development team is available to assist you directly.

Common Inquiries

Frequently Asked Questions

Quick answers regarding our digital sales policy and billing practices.

No. All purchases of Locksy Pro are final and non-refundable. Because the product is an instantly delivered digital software license that permanently unlocks features across your devices, we cannot accept returns or issue refunds once a license has been issued.

Have questions before purchasing?

We encourage you to reach out to us with any technical or feature questions before completing your purchase.

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